TERMS AND CONDITIONS
Article 1 : Prelude
The present conditions and terms apply exclusively between Mrs. and Mr. WILLEKENS (here after « we ») and anybody
visiting or ordering via the website www.thilan.fr (here after « you »). Any visitor may be aware of conditions and terms
on the site www.thilan.fr (here after the « site »). These conditions and terms
may be subject to modifications, applicable conditions are those in force on the site at the date you order.
Article 2 : Order
In accordance with clauses from article L121-19 of consumer's code, after you order,
your order is saved and we send you a confirmation electronic message.
We will inform you at each progress of your order until its expedition. You declare to be at least 18 years old or, failing that,
to have a parental authorization enabling you to place an order on the site.
Article 3 : Prices and availabilities
Prices on the site are in euros all french charges included
(french VAT and other applicable taxes), out of share in the expenses of
delivery charges and gift packaging charges. We can accept your orders in the limit of available tissues stock.
We inform you about products availabilty on the site on each product frame.
If, in despite of our watchfulness, products are unavailable, we will inform you by mail shortly,
your order will be cancelled and refund immediately made.
Article 4 : Charges and delivery
Delivery expense of 2,99€ in metropolitan France by Colissimo 24 to 48 hours.
Delivery expense of 20€ out of metropolitan France by Colissimo 48 to 72 hours.
Any order placed on the site and delivered out of France might be subject to possible taxes and duties
imposed when the package reaches its destination.
You are responsible for these taxes and duties. We are not obliged to check and inform you of
these possible taxes and duties. To know more about this possibility, we advise you to find out about it
close to authorities concerned for your country.
Article 5 : Payment method
Payment can be realized by credit transfer or bank cheque. Online payment with credit cards will soon be available.
When you validate an order, you only have to choose your payment method.
Then we give you our bank account references (IBAN,BIC,...) for the credit transfer or the order to write on the cheque with the address to send it.
When your order is saved, you only have to realize the payment.
As early as we receive your payment, your order is validated and the fabrication of your products begins, we send you a mail at that time.
In any circumstances, THILAN reserves the right to refuse any order or delivery in case of existing litigation with the customer,
total or part non-payment of an order, payment by credit transfer or bank cheque refused or for other reasons that THILAN will reserve the right to explain to the customer.
THILAN's responsability could not in any case be engaged at this point.
Article 6 : Returns and Exchanges
Because our clothes and ceremony dresses are made on demand and sur-mesure, our accessories are made on demand in single size and hand-made,
the retraction right does not apply for this case in accordance with article L221-28, we do not accept product return or exchange and do not proceed to refund.
However, in case of a delivery with a product
that is different from the one you ordered and/or a product with measures that are different from those provided in the order, please check article 7 : Guarantees and Responsibilities.
In any case, do not hesitate to contact us, we will do our best to satisfy you.
Article 7 : Guarantees and Responsibilities
In accordance with clauses from articles 1641 to 1649 of Common Law and articles L. 217-4 à L. 217-14 of Consumer's Code, you have a guarantee
in case of a delivery with a product
that is different from the one you ordered and/or a product with measures that are different from those provided in the order.
We invite you to refer to those texts if you want more information about legal guarantees.
Our responsibility could not be involved in case of non substantielles differences between product's presentation pictures on
our site, texts and illustrations and ordered products.
Article 8 : Property reservations
Delivered goods remain our property until their
expedition when handing over to the forwarding agent, once you discharged the price.
Article 9 : Access Licence to the Site
We grant you a limited licence to access and use the site
for your personal utilization. You are in no way allowed to download or modify
all or a part of the site without our written and explicit authorization.
This licence does not allow you to use, for selling or for any other commercial use,
the site or its content qu'il s'agisse des products, descriptions, prices,
download or copy of informations for the account of an other tradesman,
data utilization, softwares, designs, pictures, texts, photographies.
This site or any part of this site must not be reproduced, copied, sold or exploited
for commercial purposes without our written and explicit authorization. You must not use
techniques or technologies enabling to copy or imitate a brand, a logo or any other information
(notably image, texts, models) from which we are owner without our written and explicit agreement.
You must not use meta tags or any other « hidden » texts containing our
name, our brand without our written and explicit agreement.
Any unauthorized utilization will put an end to the licence that we had granted to you. We allow you,
in a non exclusive and removable way, to create an hypertext link pointing on the homepage of the site
with condition that this link could not create to us, or to our products or services, an untrue or lying feature, fake, pejorative
or that could prejudice us. In any case our responsability could not be engaged for this link,
in the content of your site.
Any utilization of a link with our logo, our brand or designs requires our written and explicit authorization.
Article 10 : Private data protection
We commit ourselves to protect your private data. Every private data
we have collected about you are treated with the strictest confidentiality,
in accordance with clauses of our policy for private data protection.
Article 11 : Applicable right and jurisdiction concerned
The present conditions and terms are subject to French law and
Vienne Convention for international sale agreements of goods.
Every litigations related to the existing commercial relation between you and we
are subject to non exclusive competency of French jurisdictions.
Article 12 : Identification
THILAN is a commercial brand registered at the National Institute of Intellectual Protection and
used by Mrs. and Mr. WILLEKENS. This website is managed and belongs to Mr. WILLEKENS.